Wedding and Events Coordinator

We are excited to be recruiting for an experienced and professional Wedding & Events Coordinator to join our prestigious clients based in Cheshire.

If you are passionate about delivering exceptional service on one of the most important days of your customers’ lives then we would love to find out more about you.

We are seeking a flexible candidate who has the ability to meet the changing needs of the business, whilst being able to multi-task, work on initiative and follow directions is key for this busy role.

The Role

As a successful and experienced Wedding Coordinator your key duties will include:
• Assist with direct sales and marketing activities.
• Support customers with their ideas, requirements, and work to their budgets for their special day
• Maintain a customer and prospect database using the CRM system and help to suggest improvements and implement best practice whenever relevant.
• Handle inquiries including rescheduling Covid-19 impacted weddings, checking availability, and booking viewings.
• Respond to and follow up wedding sales inquiries by email, telephone, and personal visits within a set time frame.
• Produce and send out contracts.
• Adding prospective clients into database and follow-up.
• Set up venues for viewings and events personally along with the Operations team.
• Help to keep the venue and surrounding area in a clean and tidy state, flagging concerns to the relevant department.
• Close sales for weddings and events.
• Helping to prepare sales reports.
• Working with the team to achieve financial targets. Have a good awareness of figures, being mindful of budgets on an event by event and annual basis.
• Abilty to spot the opportunity to upsell
• Understanding legal rights for cancellations etc needed.
• Attend training to develop relevant knowledge and skills as and when required.
• Weekend and evening work as scheduled.

Skills Required

To be successful within this role you will have the following skills and attributes;
• Positivity, you will be a self-driven and positive person who can see solutions not problems
• Proactivity, you will be the type of person who can see an opportunity, task that needs completing or pre-empt a query or inquiry from a customer
• Excellent communication skills you will be able to adapt your communication approach with people in all situations and life and integrate fully into the various teams epically operations, finance, and management
• Organisation and IT skills, you will have proven experience in managing busy workloads with supplier and customer engagement using CRM software a priority
• Resilience and passion for the business and offer and the ability to profitably meet any customer requirements.
• You will be an energetic and tenacious people person who can maintain a calm demeanor in busy and high-pressured times and have a “roll your sleeves up” type attitude to working with your colleagues.
• Ability to multi-task and prioritise daily workload
• Discretion and confidentiality
• Most important, you must enjoy what you do and make your client's and colleagues' lives more fun!

Due to the nature of the role, you will require a full driving license and your own transport and will be willing to regularly work weekends

In return for your hard work, you will not only be rewarded with a basic salary of £20,000 - £22,000 per annum, free parking, weekly office lunches, and an attractive commission/bonus.

Combined with working in stunning locations in a rapidly growing and diverse business with excellent opportunities to progress your career.

Horizon Recruitment Solutions Ltd are an equal opportunities employer and is acting as a recruitment agency in relation to this vacancy

Job Types: Full-time, Part-time, Permanent

Salary: £20,000.00-£22,000.00 per year

Location: Altrincham | Salary: 18000 - 22000 per year | Job type: Permanent | Posted: 01/01/0001